SRAM has told customers affected by its recent recall of all road hydraulic brakes that they will definitely get a free upgrade to this year’s hydraulic brake system, though it won’t be ready until April at the earliest.
Customers who don’t want to wait that long are being offered a replacement mechanical brake system installed for free at their local dealer, and a cash reimbursement of €150.
SRAM issued the blanket recall last December after multiple brake failures were reported at US cyclocross races being held in sub-zero conditions.
The issue was blamed on a faulty seal, and SRAM’s president Stan Day apologised for the mass recall, admitting that around 5,000 bikes in the hands of consumers will be affected.
SRAM has created a dedicated microsite where customers, dealers and bike brands can find more information on the recall here.
Have you been affected by the recall? Let us know in the comments box below